DELIVERY INFO

DELIVERY TIMES REMAIN NORMAL

DURING THE CURRENT OUTBREAK

  • All our deliveries are done via Royal Mail Tracked 48 hour service
  • Clothing is 10 working days
  • Free Delivery over £100 (UK only)
  •  Under 1KG £4.85 Under 2KG £5.85 Over 2KG £7.99
  • International Deliveries including Republic of Ireland £15.85 per 2 KG weight. Orders larger than 2KG are split and charged as the 2KG rate each.
  • How long does it take to receive my item? The aim is 4 days from order. All orders received will be posted within 48 hours  (order received before noon)  by Royal Mail ‘signed for tracked’. 48. International Deliveries aim to be with you in 3 to 4 working days.
  • EXPRESS DELIVERY. We have added an ‘Express Delivery’ option which means when we ship it aims to be there the following day. Please note this is not 24 hours from order, this is from when we ship. It is also an aim via Royal Mail not a guarantee. You will see it on the checkout and is priced at £9.99.
  • Why can’t you use standard 1st or 2nd class post? We have to provide proof the order has been delivered for insurance purposes.
  • Do you use recycled packaging?  We constantly use the bits left over from our suppliers and reduce plastic where we can. All our boxes are made from recycled card and designed bespoke to fit our products to reduce the amount of packaging filler.
  • What is you returns policy? We refund if your order goes missing. Not if you don’t like the scent. If however you are not satisfied please return the item and packaging back to 21 Pippin Close, Selston, Nottingham, NG16 6JE.
  • All our items are insured and require signing for. If however you opt for a safe place you do this at your own risk as the item is then NOT insured. We do not accept liability if the item goes missing from your ‘safe place’.

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