DELIVERY INFO

  • Free Delivery over £100, make sure you select FREE SHIPPING in cart. (Option will automatically be displayed when the total of goods reaches £100 or more)
  • The price band will include packaging and be the following rates, Under 1KG £4.65 Under 2KG £5.85 Over 2KG £7.99 Over £100 value – FREE.
  • Only select ‘cash on collection’ if you are collecting or your order won’t be processed
  • How long does it take to receive my item? All orders received will be posted within 48 hours  (order received before noon)  by HERMES Mail ‘signed for tracked’.
  • Why can’t you use standard 1st or 2nd class post? We have no option but to use the signed for service. If the item goes missing Paypal will not refund us.
  • Do you use recycled packaging?  We constantly use the bits left over from our suppliers and reduce plastic where we can.
  • What is you returns policy? We only refund on returns  if the order is incorrect or hasn’t arrived. There isn’t that much that can go wrong with wax. If you are in doubt about ordering perhaps ask for a sample first.
  • If you are in the Higlhands or Islands or the Republic of Ireland we charge a flat rate for delivery.